FAQ

Frequently Asked Questions

How long does shipping take?

Standard shipping typically takes 5-7 business days within the United States. Expedited shipping options are available at checkout.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please visit our Refund Policy page for full details.

How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s site.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Shop Pay.

Can I change or cancel my order?

If your order hasn’t shipped yet, we may be able to make changes or cancel it. Please contact us at info@ulanhada.com as soon as possible.

Do you ship internationally?

Currently, we only ship within the United States. We’re working on expanding our shipping options — stay tuned!